Data Privacy

Data Privacy

At Source Parts, we take your privacy seriously. This guide explains how we collect, use, and protect your personal information.

Data We Collect

We collect information to provide and improve our services:

• Account information - Name, email, phone, company details
• Transaction data - Orders, invoices, payment history
• Usage data - Pages visited, searches, preferences
• Device information - Browser, IP address, device type
• Communication data - Support tickets, emails, chat history

How We Use Your Data

• Process and fulfill orders
• Manage your account
• Provide customer support
• Send order and shipping updates
• Improve our products and services
• Personalize your experience
• Detect and prevent fraud
• Comply with legal obligations

Data Sharing

We only share your data when necessary:

• Service providers - Payment processors, shipping carriers
• Business partners - With your consent
• Legal requirements - Court orders, law enforcement
• Business transfers - Mergers, acquisitions

Your Rights

You have control over your data:

• Access - Request a copy of your data
• Correction - Update inaccurate information
• Deletion - Request data removal
• Portability - Export your data
• Opt-out - Unsubscribe from marketing
• Restriction - Limit data processing

Exercising Your Rights

1. Log in to your account
2. Go to Account → Privacy Settings
3. Select the action you want to take
4. Or email privacy@source.parts

Data Retention

We retain data based on:

• Active account duration
• Legal and compliance requirements
• Business necessity
• Your deletion requests

Security Measures

We protect your data with:

• Encryption in transit and at rest
• Regular security audits
• Access controls and monitoring
• Employee training
• Incident response procedures

International Transfers

For customers outside the US:

• Data may be transferred to the United States
• We use Standard Contractual Clauses
• GDPR compliance for EU customers
• CCPA compliance for California residents

Cookies

We use cookies for:

• Essential functionality
• Remembering preferences
• Analytics and improvements
• Security features

Manage cookie preferences in your browser settings or our cookie banner.

Updates to Privacy Policy

We may update our privacy practices. We'll notify you of significant changes via:

• Email notification
• Website banner
• Account dashboard notice

Contact Us

For privacy questions or concerns:

• Email: privacy@source.parts
• Mail: Source Parts, Privacy Team, [Address]