Password Reset

Password Reset

Forgot your password or need to change it for security reasons? Follow these steps to reset your Source Parts account password.

Reset Your Password

Step 1: Request Password Reset

1. Go to the login page
2. Click "Forgot Password?"
3. Enter your registered email address
4. Click Send Reset Link

Step 2: Check Your Email

1. Look for an email from noreply@source.parts
2. Check spam/junk folder if not in inbox
3. The reset link expires in 1 hour

Step 3: Create New Password

1. Click the reset link in the email
2. Enter your new password
3. Confirm by entering it again
4. Click Reset Password

Password Requirements

Your new password must meet these requirements:

• Minimum 8 characters long
• At least one uppercase letter (A-Z)
• At least one lowercase letter (a-z)
• At least one number (0-9)
• At least one special character (!@#$%^&*)

Change Password (When Logged In)

To change your password while logged in:

1. Go to Account Settings → Security
2. Click Change Password
3. Enter your current password
4. Enter and confirm your new password
5. Click Save Changes

Troubleshooting

Didn't Receive the Email?

• Check your spam/junk folder
• Verify you entered the correct email address
• Add noreply@source.parts to your contacts
• Wait a few minutes and try again
• Contact support if issues persist

Reset Link Expired?

• Links expire after 1 hour for security
• Request a new reset link
• Complete the reset promptly

Account Locked?

After 5 failed login attempts, your account is temporarily locked:

• Wait 15 minutes and try again
• Use the password reset process
• Contact support for immediate unlock