Getting Started
Placing Your First Order
Customer Success Team
4 min read
Last updated: 1/22/2025
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getting-started
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Placing Your First Order with Source Parts
Welcome to Source Parts! This guide will walk you through placing your first order step-by-step, ensuring a smooth and efficient experience.
💡 Quick Start Tip
Have your Bill of Materials (BOM) ready? Upload it directly to get instant pricing and availability for all your components at once!
Step 1: Find Your Components
There are several ways to find the components you need:
🔍 Search by Part Number
- Use the search bar at the top of any page
- Enter manufacturer part numbers (e.g., "STM32F407VGT6")
- Search supports partial matches and alternate spellings
- Use filters to narrow results by manufacturer, category, or specifications
📋 Upload Your BOM
- Click "Upload BOM" from the main navigation
- Supports Excel (.xlsx), CSV, and text formats
- Include columns for: Part Number, Quantity, Reference Designator
- Get instant pricing and availability for your entire project
🗂️ Browse Categories
- Navigate through our organized component categories
- Filter by specifications, packaging, and availability
- Compare similar parts side-by-side
Step 2: Add Items to Cart
Once you've found your components:
- Select Quantity: Enter the quantity you need
- Check Pricing: Review unit price and extended pricing
- Verify Specifications: Confirm part specifications match your requirements
- Add to Cart: Click the "Add to Cart" button
- Review Alternates: Consider suggested alternate parts if available
🛒 Cart Features
- • Save for Later: Save items to purchase later
- • Quick Reorder: Reorder previous purchases easily
- • Quantity Breaks: Automatic volume pricing applied
- • Stock Alerts: Get notified when out-of-stock items become available
Step 3: Review Your Order
Before checkout, carefully review:
Order Details
- Part Numbers: Verify all part numbers are correct
- Quantities: Confirm quantities match your requirements
- Pricing: Review unit prices and extended totals
- Availability: Check lead times for any backordered items
Shipping Information
- Delivery Address: Confirm shipping address is accurate
- Shipping Method: Select appropriate shipping speed
- Special Instructions: Add any delivery preferences
Step 4: Choose Payment Method
Source Parts accepts multiple payment options:
💳 Credit Card
- Visa, Mastercard, American Express, Discover
- Secure payment processing with SSL encryption
- Save payment methods for future orders
- Immediate order processing and shipment
🏦 Wire Transfer
- Ideal for large orders and international customers
- Banking details provided at checkout
- Orders processed upon receipt of payment
- Lower transaction fees for large orders
📄 Net Terms
- Available for qualified business customers
- Net 30, Net 45, and Net 60 options available
- Credit application and approval required
- Contact our credit team for more information
Step 5: Complete Your Purchase
- Final Review: Double-check all order details
- Accept Terms: Review and accept terms of service
- Submit Order: Click "Place Order" to complete purchase
- Confirmation: Receive immediate email confirmation
What Happens Next?
📧 Order Confirmation
- Immediate email confirmation with order number
- Detailed order summary and estimated delivery date
- Links to track your order status online
📦 Order Processing
- In-Stock Items: Ship within 24 hours
- Backorder Items: Updates provided as items become available
- Partial Shipments: Available items can ship immediately
- Quality Control: All components inspected before shipment
🚚 Shipping and Delivery
- Tracking information sent via email and SMS (if opted in)
- Real-time shipment tracking through your account
- Delivery confirmation with photo (for high-value orders)
- ESD-safe packaging for all sensitive components
Order Types and Options
🏃 Standard Orders
- Best for regularly stocked items
- Competitive pricing with quantity breaks
- Fast processing and standard shipping options
📋 Quote-Based Orders
- Ideal for large quantities or special requirements
- Custom pricing and terms available
- Engineering support for component selection
- Dedicated account management
🔄 Scheduled Deliveries
- Set up recurring orders for production schedules
- Flexible delivery timing to match your needs
- Inventory management and forecasting support
⚠️ Important Notes
- • Cut-off Times: Orders placed before 5PM PST ship same day
- • Minimum Orders: $25 minimum for standard orders
- • Export Restrictions: Some components have export limitations
- • Lead Times: Check lead times for backordered items
Need Help?
Our team is here to assist you throughout the ordering process:
🎯 Sales Support
- Email: sales@source.parts
- Phone: Coming Soon
- Live Chat: Available Mon-Fri, 9AM-5PM PST
🔧 Technical Support
- Component Selection: Help choosing the right parts
- Cross-Reference: Finding alternates and substitutes
- Specifications: Technical specification assistance
🎉 Welcome to Source Parts!
You're now ready to place your first order. Remember, our team is always available to help ensure you get exactly what you need for your projects. Happy building!
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